Top-Rated Hotels in Liverpool

At Liverpool’s Stanley Dock, the Titanic Hotel Liverpool is found in the site’s former North Warehouse, and offers stylish accommodations around 5 minutes’ drive from the city center. The hotel includes a restaurant and bar, a fitness suite and WiFi. Retaining many of the warehouse’s original features including exposed brickwork and vaulted ceilings, the spacious rooms at the Titanic Hotel are air-conditioned and have a flat-screen TV with Sky Sports Channels and seating area. Each includes tea/coffee making facilities including a coffee machine, Egyptian cotton bedding and an private bathroom with shower, hairdryer and toiletries. The hotel is also home to the dockside Stanleys Bar and Grill and Rum Bar, as well as the impressive exhibition and banqueting space, The Rum Warehouse. Titanic Hotel Liverpool is within 5 minutes’ drive of city attractions including the Echo Arena, Albert Dock and the Cavern Club. Shopping Centers including Liverpool One, St George’s Hall and the Empire Theater are all less than 10 minutes from Stanley Dock

- "Can’t wait to stay again" - "We came to see Liverpool play and the Titanic was an amazing experience. Thank you." - "Best Hotel in UK" - "Amazing" - "Fabulous stay" - "Good stay very bad sleep both nights" - "Amazing as always!" - "Beautiful hotel" - "Fantastic stay this is now my favourite hotel in Liverpool" - "Amazing stay so glad I picked this hotel" - "Massive thanks to staff who made this a wonderful experience for us, The Best Hotel I have ever stayed in, in the UK"

Luxury hotel with 2 restaurants and a full-service spa
This smoke-free hotel features 2 restaurants, a full-service spa, and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a sauna, and a conference center are onsite.
The Municipal Hotel Liverpool - MGallery offers 179 accommodations with safes and complimentary bottled water. Memory foam beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Smart televisions come with satellite channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

This Liverpool hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 50+ Mbps. Business-friendly amenities include offices, desks, and phones. Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub.

- "Excellent " - "Hotel was rich with history and beautiful architecture. Very charming hotel.Staff was friendly and helpful. Good location and easy to get to places in and around Liverpool city center, docks etc. I'd save my money and explore breakfast outside of the hotel. Breakfast wasn't bad but it wasn't up to par with the 5 star hotel. I'd stay here again! " - "Lovely check-in and check-out service, guests are really well looked after by friendly staff. Room was large and comfortable as pictured - really good. Cooked breakfast could’ve been improved but good buffet selection also. Building is beautiful - especially in the central palm court area. Really enjoyed my stay and will definitely return. Thank you."

Featuring a fitness center, a restaurant as well as a bar, INNSiDE by Meliá Liverpool is located in the center of Liverpool, a 3-minute walk from Western Approaches Museum. With free WiFi, this 4-star hotel offers room service and a 24-hour front desk. The property has a business center, and luggage storage for guests. Guests at the hotel can enjoy a buffet breakfast. Popular points of interest near INNSiDE by Meliá Liverpool include Liver Building, Liverpool ONE and Pier Head. Liverpool John Lennon Airport is 8.7 miles from the property.

- "excellent" - "Outstanding Hotel" - "Staff super friendly, beautiful clean room, great location. Restaurant & sky bar were brilliant." - "We found all the locals very friendly and helpfull a Great City to visit" - "A great hotel for a break in Liverpool." - "Love" - "Wonderful" - "Fantastic" - "Great hotel. Loved it." - "Fabulous, would stay again!" - "I have the best sleep!" - "Amazing" - "Great stay, I would come back!"

Waterfront hotel with a full-service spa and a health club
Along with a full-service spa, this smoke-free hotel has a restaurant and a health club. WiFi in public areas is free. Additionally, a bar/lounge, a sauna, and a conference center are onsite.
Titanic Hotel Liverpool offers 153 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with digital channels.

Bathrooms include showers with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers. This Liverpool hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Guests under 18 years old are not allowed in the swimming pool, health club, or fitness facility.

- "Atmosphere not matched " - "Great room" - "The property is situated in a bit of a run down area of Liverpool.....however, give it 10 -20 years and this will no doubt have drastically improved with the new stadium etc in the progress of being built.The hotel itself though is absolutely beautiful, and all the staff i encountered on my recent visit were exceptional" - "Amazing hotel, great food and friendly staff" - "this hotel has a lovely relaxing spa is a extra charge but defiantly worth it . "

- On Southport’s Promenade, the 4-star Waterfront Hotel Southport offers stylish rooms and a waterside terrace. The luxury hotel also has a modern fitness suite, free Wi-Fi throughout, a brasserie restaurant, Bar and Roof Garden. - The spacious bedrooms each have an interactive flat-screen TV and air conditioning. - Our restaurant serves a modern British menu featuring local and seasonal produce packed full of flavor. Sit back and relax on the sun terrace, complete with outside bar, firepits and relaxed seating so you can enjoy cocktails, afternoon teas and light lunches while soaking up the coastal sunsets. - We all need to take time out to relax and unwind at times and Southport attractions are the perfect place to do this. - You can blow the cobwebs away with a walk down to the end of Southport Pier, a historic landmark on the seafront. You can see along the coast to Blackpool and North Wales, and you can take a relaxing journey back to the entrance on the pier train. - Or perhaps a peaceful and tranquil ride on a swan pedalo on Marine Lake, or a stroll around the gardens in Kings Gardens are more your thing. Everybody can get involved with a game of bowling; day or night, young or old once you get the shoes on and hit the lanes, the fun will begin! - And if the weather is a little gloomy head over to Splash World where the thrill seekers among you can ride the fast flumes. - Arcade games and mini rides can be enjoyed together in all weathers. And for some traditional seaside fun, head to the funfair at Southport pleasureland. - Take the kids to the Model Railway Village has acres of landscape with a mini rail network weaving through pretty buildings and greenery. The charming and tranquil surroundings mean families can spend hours, relaxing and let the kids follow their favorite train. - Overlooking the Marine Lake, Waterfront Hotel Southport is next to The Southport Theater and Convention Center. - The Waterfront has Rooms and event spaces to suit any occasion, perfect for weddings, meetings, birthdays and celebrations. With a backdrop that captures a 180-degree view out over the Marina and the Irish Sea beyond that. The Room sets the scene for a memorable day or evening. - Southport Railway Station is a 10 minute walk away. - This is our guests' favorite part of Southport, according to independent reviews. - Couples particularly like the location — they rated it 9.4 for a two-person trip.

- "Gorgeous hotel" - "Best hotel in Southport" - "Amazing" - "Nice stay, pleasant staff , will return" - "Love this hotel" - "Enjoyable and would stay again" - "Very good staff excellent everything well organised" - "Great stay considering it was a last minute booking, shame it was brief." - "We found the staff to be very friendly and accommodating nothing was a problem for them well organised breakfast staff i"

Victorian hotel with a 24-hour front desk and a restaurant
A restaurant, a bar/lounge, and coffee/tea in a common area are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include conference space, concierge services, and dry cleaning.
Housekeeping is available on request.
Hard Days Night Hotel offers 110 accommodations with safes and hair dryers. 32-inch LCD televisions come with satellite channels. Bathrooms include showers and complimentary toiletries.

This Liverpool hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided on request.

- "Friendly staff and great location " - "Great hotel, staff were very friendly. Can’t complain at all!" - "Another great stay at this fabulous hotel" - "Beautiful hotel with character and a great location. Excellent staff. Fantastic stay." - "Good location " - "Looking forward to going back. Wonderful place. A splendid time is guaranteed for all " - "Great experience. Facilities and staff were excellent. I’m looking forward to returning "

Set in an historical industrial building, The Resident Liverpool offers modern rooms with kitchenettes. With free Wi-Fi and HD TVs, the hotel is located in the vibrant RopeWalks district. The spacious rooms are elegantly decorated, and feature ample work space and a large private bathroom. Rooms also offer interactive TVs with free music and a mini-kitchen with a filtered water tap, microwave, refrigerator and crockery. The hotel offers a 24-hour reception service and air conditioning throughout. The design Resident Liverpool offers guest discounts at local restaurants, and guests also receive 30 minutes of free national telephone calls. There is a choice of secure car parks nearby, with discounted rates at Q-Park. Just minutes from lively Chinatown, said to be the oldest in Europe, The hotel is a 10-minute walk from Liverpool Lime Street Railway Station. Liverpool ONE is 2 minutes away, and The Tate Gallery can be reached in 10 minutes. Liverpool John Lennon Airport is 8.1 mi from The Resident Liverpool.

- "Great central hotel" - "Brilliant" - "Excellent" - "Fab!" - "Great rooms and fantastic staff. Would definitely book again." - "Central location, clean and nice staff" - "Nice experience in lovely Liverpool" - "A good one night stay."

Beaux Arts hotel in Liverpool with a 24-hour front desk
Along with concierge services, this smoke-free hotel has dry cleaning and a 24-hour front desk. WiFi in public areas is free. Additionally, tour/ticket assistance, a front-desk safe, and a living plant wall are onsite.
The Resident Liverpool offers 106 accommodations with laptop-compatible safes and coffee/tea makers. 32-inch LCD televisions come with digital channels. Accommodations at this 4-star hotel have kitchenettes with refrigerators, microwaves, and cookware/dishes/utensils. Bathrooms include designer toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

- "The best UK hotel I have stayed in & definitely in my top 5 internationally. All the staff are of an exceptionally high standard. I was made to feel really welcome from the moment I stepped inside until after checkout. The room I stayed in was above and beyond what I was expecting. " - "Staff were very lovely and the room itself was so clean and cozy! " - "Location, location, location. " - "X" - "Great stay in this hotel. Very close to nightlife if that’s what you are in too. Friday and Saturdays are very busy ! "

Pullman Liverpool Hotel offers accommodations overlooking the waterfront in Kings Dock, Liverpool. Guests can enjoy the on-site restaurant and bar, and free Wi-Fi is available throughout the hotel. Each of the 216 modern rooms come with a flat-screen TV, tea/coffee making facilities, free Wi-Fi and a mini fridge. There is an entire floor of Premium Deluxe bedrooms, each boasting a complimentary mini bar, Bose docking station, Nespresso coffee maker, desk and bathtub. Guests can enjoy the on-site restaurant, which serves British cuisine and watch the chefs at work in the theater-style kitchen before sampling some of the finest wines from around the world from the unique Vinoteca by Pullman concept. You will find a 24-hour front desk at the property, and an on-site fitness suite. The Beatles Story is an 8-minute walk from Pullman Liverpool Hotel, as is the Tate Liverpool. Aintree Racecourse is 7.3 miles way.

- "Excellent hotel and excellent team. Duty Manage Paul is brilliant." - "Amazing stay, will definitely be coming back soon!" - "Hotel room with river view" - "My home from home" - "Lovely hotel , staff brilliant, breakfast delicious, amazing location." - "Great hotel" - "Great trip away in Liverpool would definitely come back and stay here again." - "Absolutely amazing" - "Simply the best staff superb the room the food"

Hotel with a restaurant, near Royal Albert Dock
Along with a restaurant, this hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe, and coffee/tea in a common area.
Change of towels is available on request.
Novotel Liverpool Paddington Village offers 221 accommodations with laptop-compatible safes and hair dryers. Each accommodation is individually decorated. 55-inch flat-screen televisions come with digital channels. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include a 24-hour fitness center.

- "Second time at this hotel and another great stay. Rooms are comfy and quiet, with good facilities, and although it’s slightly further out from the centre its location is perfect for the university or a visit to the Liverpool philarmonic or the universities. Staff are all excellent too" - "Service was excellent. Catered well for breakfast for coeliac." - "Staffs are sooooo good " - "It was lovely stay" - "This is the 4th time we’ve stayed here, and we will be back again. Rooms - particularly on the upper floors - are good. Hotel well located and walkable to the city centre. Staff v helpful and friendly. I also spent part of yesterday in the foyer working on my laptop. Wi-Fi good and the staff running the coffee shop were v friendly "

In the heart of Liverpool's city center, the luxury Posh Pads (Liverpool 1) Apart-Hotel is just yards from Liverpool ONE. The historic Casartelli building was built in 1790, and the hallways have marble flooring and granite walls. Posh Pads features a 24-hour reception, 2 on-site restaurants and free WiFi. The apartments have separate bedrooms, large living areas and stylish kitchens with hobs, ovens, microwaves and dishwashers. The modern bathrooms have luxury Gilchrist & Soames toiletries. Each apartment also features a large flat-screen TV, iPod dock and a DVD player. Posh Pads (Liverpool 1) Apart-Hotel are just 1640 feet from the famous Albert Dock and The Beatles Story. Liverpool Lime Street Station is a 5-minute walk away while the Echo Arena and BT Convention Center are a 12-minute walk away. Stena Line ferry port is is 5 miles away while Liverpool and Everton football stadiums are 4 miles away.

- "Will definitely recommend" - "Outstanding" - "Loved every minute ,staying in was a luxury" - "Liverpool football stadium" - "Amazing and would defo book again" - "Great apartment in a great location" - "We stayed at Posh Pads as we wanted to be in the centre of Liverpool very close to all the amenities" - "Great." - "Relaxing time together in a lovely apartment that i enjoy spending time in ." - "Lovely boutique experience in a city centre setting"

Hotel with 2 restaurants, near Speke Hall
2 restaurants, a bar/lounge, and self parking are available at this hotel. WiFi in public areas is free. Additionally, a business center, conference space, and dry cleaning are onsite.
Crowne Plaza Liverpool - John Lennon Airport by IHG offers 164 air-conditioned accommodations with safes and complimentary newspapers. Televisions come with satellite channels and pay movies. Bathrooms include bathtubs, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and in-room massages can be requested.

- "Enjoyed our stay. " - "I really liked my stay, and the staff were very professional with their approach to my requests. " - "Matthew was on Reception again this Christmas when I arrived on Christmas Eve - he was so kind and helpful to me, as I was in a complete state having left my case in London!! Great service from him and the room service chap. Im afraid i left without tipping, to my regret. I hope to see you again next Christmas (in a calmer state!) when i will rectify. "

In the heart of the Liverpool One development in the city center, this 4-star hotel has views over Albert Dock. Hilton Liverpool has a 24-hour gym and stylish rooms with floor-to-ceiling windows. Hilton Liverpool City Center’s large bedrooms feature a flat-screen TV, a seating area and views of Chavasse Park or the Mersey River. Guests can book a booth at the hotel’s elegant Pima bar and enjoy signature cocktails, or savor seasonal cuisine at The Exchange restaurant. Liverpool Echo Arena and ACC Liverpool is a 5-minute walk away. Liverpool Lime Street Station is an 8-minute drive away, while Liverpool John Lennon Airport is 9.7 miles from Hilton Liverpool City Center.

- "Definitely going again" - "Lovely!" - "We had a lovely time it was are anniversary so we had a lovely time together thank you" - "Superb" - "Best place to stay in in Liverpool" - "Location and staff" - "Fabulous hotel and perfect central location" - "Very happy over all, will definitely stay here again" - "Excellent service in a quality hotel" - "Fantastic stay can’t wait to see you guys soon" - "100% recommended. Hilton is high quality."

Hotel with bars, 5-minute walk to Liverpool Pier Head Ferry Terminal
A restaurant, 2 bars/lounges, and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, 24-hour room service, and conference space.
Housekeeping is available on request.
Atlantic Tower Hotel Liverpool By Sunday offers 225 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

- "Iconic location." - "Fantastic. 2nd time at this hotel. Brilliant. Staff excellent and very helpful. " - "Found the mattress quite hard so struggled to sleep. There was also a lot of doors banging in the middle of the night which also made it hars to sleep. Other than that we were very happy. Breakfast was amazing, rooms were very clean, recwption staff very helpful and friendly" - "I stayed for one night as a little getaway for me and my girlfriend. And the room was clean and tidy when I went in. After going for drinks I even woke up with a kebab in my room which I do not remember bringing back with me. Would stay again"

This 4-star hotel has views of the Royal Liver Building and the River Mersey. It offers free Wi-Fi, a 18-yard indoor pool and air-conditioned rooms with satellite TVs. The modern rooms have individual private bathrooms with a shower, bath, a hairdryer and bathrobes. Tea/coffee making facilities are also provided, and most rooms have views of the river. The Harbor Leisure Club houses the pool, a whirlpool, a sauna, steam room and a state-of-the-art gym. The hotel restaurant serves modern international cuisine and The Lounge cocktail bar offers bar snacks and light meals. The Crowne Plaza also offers 24-hour room service. The Crowne Plaza Liverpool City Center is just 0.8 miles from the famous Albert Dock. Liverpool James Street Railway Station can be reached in 5 minutes on foot, and the M&S Bank Arena Liverpool is a mile away.

- "Wonderful" - "Brilliant stay with family for youngest daughter’s graduation!" - "Would recommend and to anyone and stay again" - "Very good" - "Brilliant" - "Perfect" - "Brilliant" - "A quality Hotel, not cheap but met our expectations fully." - "It was a cozy place." - "Brilliant would stay in all of there hotels in the future" - "Lovely" - "A good hotel no complaints" - "Excellent" - "Excellent hotel and great staff which is in a great spot for visiting the city centre and restaurants"

Hotel with a restaurant, steps from Royal Albert Dock
A restaurant, a bar/lounge, and a coffee shop/cafe are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a business center, concierge services, and dry cleaning.
Leonardo Hotel Liverpool offers 310 air-conditioned accommodations with safes and coffee/tea makers. 28-inch flat-screen televisions come with satellite channels.

Bathrooms include shower/tub combinations and hair dryers. This Liverpool hotel provides complimentary wired and wireless Internet access.

- "Very close to transport links and shops" - "Amazing view of waterfront" - "Great hotel. All staff very friendly " - "Excellent stay " - "Very nice hotel next to Albert Dock. Highly recommend. " - "The hotel staff were very friendly and helpful, the room was very comfortable and relaxing . It was a very enjoyable experience. just one small observation , we found litter in our room Which had been missed and the carpet was a little stained but honestly would not be put off rebooking as everything else was great "

Aloft Liverpool is just a few yards from the Moorfields Railway Station and half a mile from Liverpool Lime Street Station. Featuring a restaurant, bar, fitness center, and evening entertainment, the hotel also offers a 24-hour front desk and free WiFi throughout. The rooms come with a flat-screen TV, modern décor and a large private bathroom with walk-in shower and free toiletries. At the restaurant, guests will enjoy a real taste from New York with the American service and style. Enjoy live music over the weekend and a cocktail at the bar. There is also a 24-hour snack bar available. Local attractions include Princes Dock and Parade, 1 mile away and the Titanic Memorial, 10 minutes’ walk away, while Merseyside Maritime Museum and the Tate Liverpool are 0.7 mile away. Liverpool Cathedral is located 1 mile away.

- "The stay was fantastic brilliant location fantastic price for the room we chose" - "10/10 would recommend!" - "Friendly staff beautiful hotel in central location" - "Great 1 night stay" - "Great representation of Liverpool" - "Great Central Location" - "Fantastic and spacious great hotel" - "The best value hotel in Liverpool" - "Would stay again!" - "Excellent" - "Brilliant" - "Ideal location ..near to station ..quiet area ..value for money in a beautiful hotel"

Suburban hotel with a 24-hour fitness center and a 24-hour front desk
This smoke-free hotel features a 24-hour fitness center, a bar/lounge, and self parking. WiFi in public areas is free. Other amenities include conference space, dry cleaning, and laundry facilities.
Housekeeping is available on request.
Delta Hotels by Marriott Liverpool City Centre offers 146 accommodations with safes and hair dryers. Pillowtop beds feature premium bedding. 49-inch flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Liverpool hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and fans. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

- "Stayed for two nights with my children, great location and the staff were fantastic and very informative of things to do in the surrounding area. " - "Excellent location, close all city centre amenities and train/bus stations. Friendly and helpful staff and room was comfortable and clean. Will certainly return. " - "Excellent location very near Lime St station. Lovely bar area and restaurant. Staff very helpful and efficient." - "Checkin was very quick room spotless had everything you needed in it even an iron and ironing board breakfast was lovely was offered fresh eggs cooked how ever you wanted them car park was great right next door to the hotel and only £16 for 24 hours i would definitely stay again "

Set in Liverpool, Staycity Aparthotels Liverpool Waterfront has well-equipped accommodations featuring free WiFi, 100 yards from Pier Head and 650 yards from Albert Dock. All apartments feature a private bathroom, flat-screen TV and fully-equipped kitchenette with a dishwasher and kettle. Liverpool ONE is an 8-minute walk from Staycity Aparthotels Corn Exchange, while Royal Court Theater is a 9-minute walk from the property. Liverpool John Lennon Airport is 7.5 miles away. This is our guests' favorite part of Liverpool, according to independent reviews. Couples particularly like the location — they rated it 9.5 for a two-person trip. We speak your language!

- "Loved it! Could of stayed for longer than 1 night it was that lovely" - "Perfect location, modern and well kept. Friendly staff. Would go back for sure" - "This was my third stay— Will definitely be back! Great value for the money!" - "Comfortable and spacious accommodation" - "Excellent aparthotel in great location" - "All good. Staff and location good" - "Great midweek break at stay city hotel waterfront Liverpool."

Riverfront Liverpool hotel connected to the convention center, steps from ACC Liverpool
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Additionally, coffee/tea in a common area, 24-hour room service, and concierge services are onsite.
Housekeeping is available on request.
Pullman Liverpool offers 216 accommodations with safes and complimentary bottled water. 55-inch flat-screen televisions come with digital channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.

- "The reception staff were wonderfully polite, informative and they all smiled which is so unusual these days." - "Very good hotel close to everything and easy to park the car. The staff were very friendly and welcoming. The room was basic but comfortable and clean. Could do with better pillows though. " - "The concierge, Jack, was amazing - communicative, very accommodating and helpful. The hotel was calm and clean and lovely." - "It is the fourth time I have stayed at the Pullman in Liverpool every stay has been first class. "